Tadiran Telecom Blog

The Future of Unified Communications: Replacing Legacy Tech

Written by Mike Long - February 2, 2015

Some businesses are hesitant to change—particularly when it comes to their communications infrastructure.

On the one hand, they might not have enough money to rip and replace their existing infrastructure. On the other hand, what they have in place might be working just fine and decision makers might not see the need to undergo a costly and time-consuming project that will likely curb productivity, albeit temporarily.

Whichever the case, businesses must shed their legacy infrastructure if they wish to remain competitive and relevant for the foreseeable future. Here’s why:

  • Your employees need flexibility. Technology has evolved to the point where your workers no longer need to be in the office to be productive. By giving them access to unified communications tools and shedding legacy infrastructure, you’re giving them the tools they need to succeed while juggling the challenges of modern life.

 

  • Your competitors are using modern tools. These days, even the pool guy communicates via email, text and SMS. No matter what industry you’re in, there’s a good chance your competitors have deployed modern communications tools. To keep pace, you have to migrate to cutting-edge infrastructure.

 

  • Your customers expect a 21st century experience. You customers communicate with their friends and family via a myriad of different avenues. They also communicate with other brands via text, email, instant message—and even videoconference. If you’re not able to offer a similar experience, your customers will notice you’re stuck in the past.

While you may be hesitant to shed your legacy infrastructure and deploy modern communications solutions—including unified communications—it’s only a matter of time until you’ll be forced to in order to stay in business. So consider migrating to new communications tools today so that you keep control of the situation and don’t get backed into a corner