Tadiran Telecom Blog

Fortifying Educational And Business Environments With Aeonix Dispatch Console

Written by Rena Itzhaky - January 7, 2015

Multiple, arbitrary, acts of violence, have demonstrated that now is the time to ensure that our educational and business environments have robust, real time communications in their control rooms or security monitoring facilities.

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Why You Need To Focus On First Contact Resolution

Written by Rena Itzhaky - May 21, 2014

Let's face it: Nobody really likes having to call a contact center. It's likely that such a situation arises due to a customer having a problem with a product or service.

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